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Planning, Implementing, and Maintaining a
Software Asset Management (SAM) Program
QUESTION 1:You are a Software Asset Management (SAM) consultant for Abc .com. The company has grown through acquisition for several years. The company does not use a common method for software license procurement. Departments are allowed to use different and informal procurement methods. You need to identify a benefit of using a common, unified software procurement policy that conforms to good practice. Which benefit should you identify?
A. A unified software procurement policy will keep software current by using patches and service releases.
B. A unified software procurement policy will prevent users from obtaining software illegally.
C. A unified software procurement policy will ensure security, compatibility, and the best use of resources.
D. A unified software procurement policy will prevent virus infections.
Answer: C
QUESTION 2:
You are a Software Asset Management (SAM) consultant for Abc .com. You are conducting a full SAM review and program, which includes a review of the companys SAM policies and procedures. You need to find out how procedures are implemented in the company. You need to use the method that provides the most reliable results. Which method should you use?
A. Observe the behavior of employees in the information technology (IT) department.
B. Observe the behavior of employees in the purchasing department.
C. Conduct interviews that involve employees in all relevant departments.
D. Interview key managers about the implementation of policies and procedures.
Answer: C
QUESTION 3:
You are a Software Asset Management (SAM) consultant for Abc .com. The company network contains 1,000 desktops and 120 servers. You discover license overages and shortages. The customer plans to migrate from Microsoft Windows 2000 to Windows XP and from Microsoft Office 2000 to Office 2003 in the next six months. You need to explain to the customer why an Enterprise Agreement is the most appropriate licensing solution. Which reason should you use?
A. An Enterprise Agreement is the best license management solution, because the customer is compliant as soon as the software is installed under this agreement.
B. An Enterprise Agreement offers standardization and no requirement to purchase relevant licenses during the agreement period, as well as a payment plan that includes a fixed price for every desktop.
C. An Enterprise Agreement offers a simpler purchasing model, because the customer can install unlimited copies of any Microsoft software products.
D. Under an Enterprise Agreement, the customer needs to purchase only 95 percent of the relevant licenses.
Answer: B
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